Howdy, I'm Raghu
Courses Taken
-60%
Intermediate
Front Office
The Front Office is the heart of any hospitality operation …
₹1,999.00₹4,999.00
Front Office
What you'll learn
Fundamentals of Front Office Operations
Guest Check-In & Check-Out Procedures
Reservation Management & Room Allocation
Guest Relations & Service Excellence
Professional Communication & Telephone Etiquette
Handling Guest Requests & Complaints
Upselling & Revenue Enhancement Techniques
Property Management System (PMS) Basics
Concierge & Guest Assistance Services
Cashiering, Billing & Payment Procedures
Interdepartmental Coordination
Hospitality Standards & Grooming
Night Audit Fundamentals
Customer Experience Management
Problem Solving & Decision-Making Skills
